Scam proof

How to avoid, report, and prevent scams

No phone or day or screen or site stays safe from scammers all the time. But knowing what to avoid—and how to check when you’re unsure—can keep your money, time, and trust intact.

two people sitting in a colorful living room comparing their mobile devices and smiling
mobile phone with an alert on screen and a thought bubble with a question mark

Got a suspicious call?

Check if a phone number is safe with Malwarebytes Scam Number Check. Identify spam and uncover scams for free. 

Credit cards being pulled out of the water by a fishing hook

Been scammed? 

If you’ve recently been scammed and want to know your next steps, you can learn more here:  

What to do after a scam

How to report a scam

Can you find the scams lurking inside?  

Test your scam knowledge by playing “Scam or safe” and sort through real scam messages designed to fool, lure, and scare people into handing over their info, logins, and money.  

Email, text, and financial scams being caught by a net
Horizontal chain of hexagons that ends with a red hexagon with a skull in it and an alert triangle

What is the kill chain? 

The dark web hides dark work within, but the path your data takes from discovery to theft to sale to abuse follows a predictable framework called the “kill chain.” In mapping cybercriminal tactics and motives along the chain, Malwarebytes can better identify, intercept, and stop threats. 

Nearly every part of your life is tracked online, from your credit card details to your medical records to your address and family relationships. Through data breaches, cybercriminals directly attack companies to try and steal this sensitive data, along with any username and password combos they can later abuse or sell on the dark web.

Equipped with anything from a divorce record to a mortgage default, cybercriminals tailor their initial outreach against you so it is most effective. This is why widows are identified for romance scams, older adults are identified for government benefits fraud, and more.  

Once a cybercriminal has your attention, they might try a variety of attacks against you. This could include tricking you into downloading an email attachment that hides malware, sending a convincing phishing message seeking your login information, or even setting up multiple fake websites that allegedly track your progress inside an investment scam. 

A cybercriminal’s end goal is always theft, and depending on what they’ve learned about you, they can accomplish this through identity fraud, extortion, and more. They will drain what they can before disappearing back into cyberspace. 

Where do scammers
find your information?

Across dark web forums and message boards, your data is readily available for purchase, and it can include everything from your Social Security Number to your account logins to your credit card details. These pieces of data are originally stolen through data breaches against companies of all sizes, and cybercriminals later advertise this stolen data on the dark web for sale.  
 
But sometimes, a low-effort scammer can avoid the dark web entirely, searching for your name online to find your info through public “people search sites.”  
 
To find where your data has already been breached, and to start removing your personal information from the web, you can use our free Digital Footprint scanner and sign up for our Personal Data Remover service.

Top tips to see through scams  

A scammer can buy your data, spoof a phone number, and clone a website to look just right—but all that means nothing without you making a mistake. So before you click, reply, trust, or pay, practice these four habits to keep yourself safe.  

  • Tip 1
  • Tip 2
  • Tip 3
  • Tip 4

Guard your information

No real bank, government agency, or delivery service will ask you to pay in gift cards, and none will ask for your password. And if someone unexpectedly asks you for any of these, they’re almost certainly running a scam. 

Verify the source

Caller ID lies. So do email addresses, logos, and the phone number inside a text. You should only trust contact information you find on the back of your card, on your last statement, or the site you typed in.

Use anti-scam tools

Some scams require a second opinion. Send any text, link, email, number, or image to Malwarebytes Scam Guard to get free, 24/7 assessments and guidance. It takes just seconds and it can save you everything.  

Slow down

A favorite tool of any scammer is urgency. But the hasty deadlines, the impending account closures, and the packages stuck in postal limbo are all fake. Slow down, take a breath, and step outside the bluff.

Global Anti-Scam Alliance logo

Working with the Global Anti-Scam Alliance

Malwarebytes is a supporting member of the Global Anti-Scam Alliance (GASA), aligning with organizations worldwide focused on reducing online scams. This membership reflects our broader commitment to scam research and consumer protection, alongside tools like Malwarebytes Scam Guard, our free scam detector built and operated by Malwarebytes.

Free Malwarebytes tools

Scams don’t start with the message you receive. They start with your data—breached, sold, and searched long before anyone reaches out. That’s why our free tools cover the whole chain: find out what’s already exposed, learn how to take it down, block the sites and links scammers send you, check anything that looks off, and clean up whatever gets through