PUP.Optional.DriverDoc

Type and source of infection

PUP.Optional.DriverDoc is usually installed by the user, due to aggressive advertising.

Remediation

Malwarebytes' AdwCleaner can detect and remove PUP.Optional.DriverDoc

1. Please download AdwCleanerto your desktop.
2. Double-click adwcleaner_{version}.exeand follow the prompts to install the program.
3. Once the program has fully installed, select Scan Nowon the Dashboard.
4. If an update of the definitions is available, it will be implemented before the rest of the scanning procedure.
5. When the scan is complete, make sure that all Threatsare selected, and click Clean & Repair.
6. Restart your computer when prompted to do so.

Protection

Malwarebytes provides real-time protection against PUP.Optional.DriverDoc and detects it as part of the family PUP.Optional.Solvusoft.

Malwarebytes blocks DriverDoc as Solvusoft

Remediation

Malwarebytes can detect and remove PUP.Optional.Solvusoft without further user interaction.

1. Please download Malwarebytesto your desktop.
2. Double-click MBSetup.exeand follow the prompts to install the program.
3. When your Malwarebytes for Windowsinstallation completes, the program opens to the Welcome to Malwarebytes screen.
4. Click on the Get started button.
5. Click Scan to start a Threat Scan.
6. Click Quarantineto remove the found threats.
7. Reboot the system if prompted to complete the removal process.

• Download AdwCleanerand save it to your desktop.
• Shut down your antivirus to avoid any conflicts.
• Right mouse click AdwCleanerand select Run as administrator.
• Click on I Agreeto the Terms of Use.
• When AdwCleaner opens, click on Scan.
• After the scan has completed, click on Clean.
• At the information screen, click on OK.
• Once done, it will ask you to reboot. Allow the reboot—it is very important!

Traces/IOCs