PUP.Optional.DriverFix

detection icon

Short bio

PUP.Optional.DriverFix is Malwarebytes’ detection name for a “driver updater” for Windows systems, marketed as DriverFix and hailing from driverfix.com.

GUI DriverFix

Symptoms

Systems that have PUP.Optional.DriverFix installed will have this entry in their list of installed Programs and Features:

DriverFix installed

and these icons in their taskbar, startmenu, and on their desktop:

DriverFix icons

Users may have seen this warning during install:

installing DriverFix

Type and source of infection

PUP.Optional.DriverFix is a driver updater which are classified under the system optimizers. Driver updaters and other system optimizers are usually installed by the users themselves under false pretences. They exaggerate the scan results and try to sell you their software to fix the “problems”.

license DriverFix

When you click the “Update All” button you will be asked for your license key

Protection

Malwarebytes protects users from DriverFix by using real-time protection.

Malwarebytes blocks DriverFix

and by blocking their domain:

Malwarebytes blocks driverfix.com

Remediation

Malwarebytes can detect and remove DriverFix without further user interaction.

  1. Please download Malwarebytes to your desktop.
  2. Double-click MBSetup.exe and follow the prompts to install the program.
  3. When your Malwarebytes for Windows installation completes, the program opens to the Welcome to Malwarebytes screen.
  4. Click on the Get started button.
  5. Click Scan to start a Threat Scan.
  6. Click Quarantine to remove the found threats.
  7. Reboot the system if prompted to complete the removal process.

Malwarebytes removal log

A Malwarebytes log of removal will look similar to this: 

Malwarebytes
www.malwarebytes.com
-Log Details-
Scan Date: 1/17/19
Scan Time: 9:07 AM
Log File: f6335eb2-1a2e-11e9-92f6-00ffdcc6fdfc.json

-Software Information-
Version: 3.6.1.2711
Components Version: 1.0.482
Update Package Version: 1.0.8828
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 235825
Threats Detected: 65
Threats Quarantined: 65
Time Elapsed: 3 min, 25 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 1
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\DriverFix.exe, Quarantined, [3892], [613999],1.0.8828

Module: 3
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\DriverFix.exe, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dwc.dll, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\resources.dll, Quarantined, [3892], [613999],1.0.8828

Registry Key: 1
PUP.Optional.DriverFix, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\DriverFix_is1, Quarantined, [3892], [613999],1.0.8828

Registry Value: 2
PUP.Optional.DriverFix, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|DriverFix, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\DRIVERFIX_IS1|URLINFOABOUT, Quarantined, [3892], [614004],1.0.8828

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 7
PUP.Optional.DriverFix, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\DRIVERFIX, Quarantined, [3892], [614000],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Skins, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\PROGRAMDATA\DRIVERFIX, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\USERS\{username}\APPDATA\ROAMING\DRIVERFIX, Quarantined, [3892], [614002],1.0.8828

File: 51
PUP.Optional.DriverFix, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\DRIVERFIX\DRIVERFIX HOMEPAGE.LNK, Quarantined, [3892], [614000],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverFix\DriverFix.lnk, Quarantined, [3892], [614000],1.0.8828
PUP.Optional.DriverFix, C:\USERS\PUBLIC\DESKTOP\DRIVERFIX.LNK, Quarantined, [3892], [614003],1.0.8828
PUP.Optional.DriverFix, C:\PROGRAMDATA\DRIVERFIX\DRIVERFIX.URL, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Black.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-BlackItalic.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Bold.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-BoldItalic.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Hairline.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-HairlineItalic.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Italic.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Light.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-LightItalic.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Regular.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\OFL.txt, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\cz.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\da.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\de.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\du.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\es.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\fi.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\fr.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\gr.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\it.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\jp.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\kr.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\no.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\pl.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\pt.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\ru.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\se.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\tr.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Skins\StyleDark.style, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Skins\StyleWhite.style, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dpinst_x64.exe, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dpinst_x86.exe, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\DriverFix.exe, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dwc.dll, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\libeay32.dll, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\libssl32.dll, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\main.ico, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\resources.dll, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\unins000.exe, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\uninstall.ico, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\website.ico, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\DOCUMENTS AND SETTINGS\PUBLIC\Desktop\DriverFix.lnk, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\USERS\{username}\APPDATA\ROAMING\DRIVERFIX\DRIVERFIX.SETTINGS, Quarantined, [3892], [614002],1.0.8828
PUP.Optional.DriverFix, C:\Users\{username}\AppData\Roaming\DriverFix\chdevlst.bin, Quarantined, [3892], [614002],1.0.8828
PUP.Optional.DriverFix, C:\Users\{username}\AppData\Roaming\DriverFix\DriverFix.history, Quarantined, [3892], [614002],1.0.8828
PUP.Optional.DriverFix, C:\Users\{username}\AppData\Roaming\DriverFix\scandata.bin, Quarantined, [3892], [614002],1.0.8828
PUP.Optional.DriverFix, C:\USERS\{username}\DESKTOP\DRIVERFIXWEBDL-5984257966.EXE, Quarantined, [3892], [613996],1.0.8828

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

Add an exclusion

Should users wish to keep this program and exclude it from being detected in future scans, they can add the program to the exclusions list. Here’s how to do it.

  • Open Malwarebytes for Windows.
  • Click the Detection History
  • Click the Allow List
  • To add an item to the Allow List, click Add.
  • Select the exclusion type Allow a file or folder and use the Select a folder button to select the main folder for the software that you wish to keep.
  • Repeat this for any secondary files or folder(s) that belong to the software.

If you want to allow the program to connect to the Internet, for example to fetch updates, also add an exclusion of the type Allow an application to connect to the internet and use the Browse button to select the file you wish to grant access.

Traces/IOCs

You may see these entries in FRST logs: 

() C:\ProgramData\DriverFix\DriverFix.exe
HKCU\...\Run: [DriverFix] => C:\ProgramData\DriverFix\DriverFix.exe [20490056 2019-01-17] ()
C:\Users\Public\Desktop\DriverFix.lnk
C:\Users\{username}\AppData\Roaming\DriverFix
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverFix
C:\ProgramData\DriverFix
DriverFix 4.2018.12.18 (HKLM\...\DriverFix_is1) (Version:  - DriverFix, Inc)
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