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Malwarebytes can detect and remove PUP.Optional.DriverSupport without further user interaction.
A Malwarebytes log of removal will look similar to this:
-Log Details- Scan Date: 2/8/18 Scan Time: 10:51 AM Log File: b2de19cc-0cb5-11e8-9439-080027750297.json Administrator: Yes
-Software Information- Version: 3.3.1.2183 Components Version: 1.0.262 Update Package Version: 1.0.3897 License: Premium
-System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username}
-Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 241875 Threats Detected: 148 Threats Quarantined: 148 Time Elapsed: 11 min, 11 sec
-Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect
-Scan Details- Process: 3 PUP.Optional.DriverSupport.TskLnk, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\DRIVERSUPPORT.EXE, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\SVC\DRIVERSUPPORTAOSVC.EXE, Quarantined, [2291], [484531],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\DriverSupportAO.exe, Quarantined, [2291], [484511],1.0.3897
Module: 18 PUP.Optional.DriverSupport.TskLnk, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\DRIVERSUPPORT.EXE, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\SVC\DRIVERSUPPORTAOSVC.EXE, Quarantined, [2291], [484531],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\DriverSupportAO.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Common.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Communication.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Communication.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ExceptionLogging.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Interop.WUApiLib.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.ApplicationBlocks.Updater.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.EnterpriseLibrary.Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.EnterpriseLibrary.Security.Cryptography.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.ObjectBuilder.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Win32.TaskScheduler.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\RuleEngine.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\RuleEngine.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ThemePack.DriverSupport.dll, Quarantined, [2291], [484511],1.0.3897
Registry Key: 30 PUP.Optional.DriverSupport, HKCU\SOFTWARE\DriverSupport, Quarantined, [2291], [484532],1.0.3897 PUP.Optional.DriverSupport, HKLM\SOFTWARE\WOW6432NODE\ACTIVEOPTIMIZATION\SVC, Quarantined, [2291], [484957],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Driver Support, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{5E3E3E28-D1CA-458B-9C49-E9BE0A71870B}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{5E3E3E28-D1CA-458B-9C49-E9BE0A71870B}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Driver Support-RTMRules, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{F792808D-3F2D-43C3-9CDE-0305848CA67E}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{F792808D-3F2D-43C3-9CDE-0305848CA67E}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Driver Support-RTMScan, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{622FA1D9-0F79-4CE0-B0F1-34529E64A222}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{622FA1D9-0F79-4CE0-B0F1-34529E64A222}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Driver Support-RTMUpdater, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{4C6396E8-2E53-4E94-A804-D122318A7DF0}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{4C6396E8-2E53-4E94-A804-D122318A7DF0}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Driver Support, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{5E3E3E28-D1CA-458B-9C49-E9BE0A71870B}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{5E3E3E28-D1CA-458B-9C49-E9BE0A71870B}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Driver Support-RTMRules, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{F792808D-3F2D-43C3-9CDE-0305848CA67E}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{F792808D-3F2D-43C3-9CDE-0305848CA67E}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Driver Support-RTMScan, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{622FA1D9-0F79-4CE0-B0F1-34529E64A222}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{622FA1D9-0F79-4CE0-B0F1-34529E64A222}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Driver Support-RTMUpdater, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{4C6396E8-2E53-4E94-A804-D122318A7DF0}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{4C6396E8-2E53-4E94-A804-D122318A7DF0}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport, HKLM\SOFTWARE\DriverSupport, Quarantined, [2291], [484521],1.0.3897 PUP.Optional.DriverSupport, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\DriverSupport, Quarantined, [2291], [484524],1.0.3897 PUP.Optional.DriverSupport, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\DriverSupport, Quarantined, [2291], [484524],1.0.3897 PUP.Optional.DriverSupport, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\DSAO, Quarantined, [2291], [484531],1.0.3897
Registry Value: 2 PUP.Optional.DriverSupport, HKLM\SOFTWARE\WOW6432NODE\ACTIVEOPTIMIZATION\SVC|SERVER, Quarantined, [2291], [484957],1.0.3897 PUP.Optional.DriverSupport, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\DSAO|DESCRIPTION, Quarantined, [2291], [484531],1.0.3897
Registry Data: 0 (No malicious items detected)
Data Stream: 0 (No malicious items detected)
Folder: 13 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\PROGRAM FILES (X86)\DRIVER SUPPORT, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDSM, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\PROGRAMDATA\DRIVER SUPPORT, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\AppData\Local\PC_Drivers_Headquarters\DriverSupport.exe_Url_jky4qfl0bb42zyjk05xwcsyp4qrtcets\10.1.4.82, Quarantined, [2291], [484513],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\AppData\Local\PC_Drivers_Headquarters\DriverSupport.exe_Url_jky4qfl0bb42zyjk05xwcsyp4qrtcets, Quarantined, [2291], [484513],1.0.3897 PUP.Optional.DriverSupport, C:\USERS\{username}\APPDATA\LOCAL\PC_Drivers_Headquarters, Quarantined, [2291], [484513],1.0.3897 PUP.Optional.DriverSupport, C:\USERS\{username}\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\DRIVER SUPPORT, Quarantined, [2291], [484514],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\Downloads\Driver Support\Driver Support, Quarantined, [2291], [484517],1.0.3897 PUP.Optional.DriverSupport, C:\USERS\{username}\DOWNLOADS\DRIVER SUPPORT, Quarantined, [2291], [484517],1.0.3897
File: 82 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMRules, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMScan, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMUpdater, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\DRIVERSUPPORT.EXE, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMRules, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMScan, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMUpdater, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\SVC\DRIVERSUPPORTAOSVC.EXE, Quarantined, [2291], [484531],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\DriverSupportAO.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\install.log, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\ipterbg.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\ipteup.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\ipte_svc.log, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\License.rtf, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\pmtu.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\reg.dat, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\sigverify.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\uninstall.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\viometer.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.ApplicationBlocks.Updater.ActivationProcessors.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Common.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Communication.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Communication.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.CPU.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.CPU.exe.config, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.ExceptionLogging.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.ExceptionLogging.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\config.dat, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\cpuidsdk.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\DriverSupport.chm, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\DriverSupport.exe.config, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\DriverSupport.Updater.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\DriverSupport.Updater.exe.config, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ExceptionLogging.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ICSharpCode.SharpZipLib.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Interop.WUApiLib.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ISUninstall.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ISUninstall.exe.config, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.ApplicationBlocks.Updater.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.ApplicationBlocks.Updater.Downloaders.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.EnterpriseLibrary.Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.EnterpriseLibrary.Security.Cryptography.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.ObjectBuilder.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Win32.TaskScheduler.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\RuleEngine.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\RuleEngine.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ThemePack.DriverSupport.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Uninstall.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\XPBurnComponent.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\11481334836f4f61b3c110920048cb93.exe, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\215609eb3ff24c6ba9e214f5f6fb5867.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\312478443a844c18adeef845c32639c7.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\3360a50e06744fc08ffacdcb366a7310.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\3f2b867ce27641b4bfdc9d4a2ff92f51.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\444c8f293fac4d1b8ee44c97f5324951.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\5de611b8fd3c4f3dac06d6f80d4c0dba.jpg, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\6091981ea730431d9bf04d97348424d3.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\62f9d69a3c494d8c977596c5fc8bff96.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\a49e775fcacc484ba1935d40bf35ce1d.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\a8cf4b35c6b946b1abefd0e76d9f8704.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\DownloadResourceManager.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\f8dc1c2d3a8f417aacd0142f3f1797c1.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDSM\ScanManager.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine\GlobalActions.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine\GlobalEnvironmentEvents.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine\GlobalEnvironmentProperties.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine\GlobalRules.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine\RuleHistoryController.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\AoServiceManager.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\CPUID.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\dd.lic, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\UXState.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\WL.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\AppData\Local\PC_Drivers_Headquarters\DriverSupport.exe_Url_jky4qfl0bb42zyjk05xwcsyp4qrtcets\10.1.4.82\user.config, Quarantined, [2291], [484513],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Driver Support\Driver Support.lnk, Quarantined, [2291], [484514],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Driver Support\Uninstall Driver Support.lnk, Quarantined, [2291], [484514],1.0.3897 PUP.Optional.DriverSupport, C:\USERS\{username}\APPDATA\LOCAL\TEMP\DRIVERSUPPORT.EXE, Quarantined, [2291], [486292],1.0.3897 PUP.Optional.DriverSupport, C:\USERS\{username}\DESKTOP\DRIVERSUPPORT.EXE, Quarantined, [2291], [486292],1.0.3897
Physical Sector: 0 (No malicious items detected)
(end)
Should users wish to keep this program and exclude it from being detected in future scans, they can add the program to the exclusions list. Here’s how to do it.
If you want to allow the program to connect to the Internet, for example to fetch updates, also add an exclusion of the type Allow an application to connect to the internet and use the Browse button to select the file you wish to grant access.
You may see these entries in FRST logs:
(PC Drivers Headquarters LP) C:\Program Files (x86)\Driver Support\DriverSupport.exe (PC Drivers HeadQuarters LP) C:\Program Files (x86)\Driver Support\svc\DriverSupportAOsvc.exe (PC Drivers HeadQuarters LP) C:\Program Files (x86)\Driver Support\svc\DriverSupportAO.exe C:\Windows\SysWOW64\rnd_chunk.bin C:\Users\{username}\Downloads\Driver Support C:\Windows\System32\Tasks\Driver Support-RTMUpdater C:\Windows\System32\Tasks\Driver Support-RTMRules C:\Windows\System32\Tasks\Driver Support-RTMScan C:\Windows\System32\Tasks\Driver Support C:\Windows\System32\Tasks\Driver Support-RTMScanRunOnce C:\Users\{username}\AppData\Local\PC_Drivers_Headquarters C:\ProgramData\UAB C:\ProgramData\Driver Support C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Driver Support C:\Program Files (x86)\Driver Support C:\Users\{username}\AppData\Local\Temp\DriverSupport.exe
Driver Support (HKLM-x32\...\DriverSupport) (Version: 10.1.4.82 - PC Drivers HeadQuarters LP) Task: {1137A309-D41F-4536-A30A-9984BE1F04DD} - System32\Tasks\Driver Support-RTMScanRunOnce => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2018-01-17] (PC Drivers Headquarters LP) Task: {4C6396E8-2E53-4E94-A804-D122318A7DF0} - System32\Tasks\Driver Support-RTMUpdater => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2018-01-17] (PC Drivers Headquarters LP) Task: {5E3E3E28-D1CA-458B-9C49-E9BE0A71870B} - System32\Tasks\Driver Support => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2018-01-17] (PC Drivers Headquarters LP) Task: {622FA1D9-0F79-4CE0-B0F1-34529E64A222} - System32\Tasks\Driver Support-RTMScan => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2018-01-17] (PC Drivers Headquarters LP) Task: {F792808D-3F2D-43C3-9CDE-0305848CA67E} - System32\Tasks\Driver Support-RTMRules => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2018-01-17] (PC Drivers Headquarters LP)
Files:
DriverSupport.exe DriverSupportAOsvc.exe DriverSupportAO.exe
SHA256 of the installer DriverSupport.exe: 6d9caad5db02819607a6e08cd49ae5f788b0453c0c1d923c9a8a6065fac66286
Domains:
driversupport.com
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