PUP.Optional.OOSafeErase

Short bio

PUP.Optional.OOSafeErase is Malwarebytes' detection name for a potentially unwanted program (PUP) called O&O SafeErase Professional which is published by O&O Software GmbH and intended for use on Windows systems.

GUI O&O SafeEraser

Symptoms

Users of affected systems may have seen these warnings during install:

installing O&O SafeErase

these icons on their desktop and in their taskbar and startmenu:

icons O&O SafeErase

this entry in their list of installed Programs and Features:

installed O&O SafeErase

and these warnings during operations:

warnings by O&O SafeErase

Type and source of infection

PUP.Optional.OOSafeErase is a system optimizer of the type privacy optimizer. These so-called "system optimizers" use exaggerated results or even intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems. PUP.Optional.OOSafeErase is usually installed by users themselves and can be downloaded from their website.

website O&O software

Protection

block PUP.Optional.OOSafeErase

Malwarebytes blocks PUP.Optional.OOSafeErase

Remediation

Malwarebytes can detect and remove PUP.Optional.OOSafeErase without further user interaction.

  1. Please download Malwarebytes to your desktop.
  2. Double-click MBSetup.exe and follow the prompts to install the program.
  3. When your Malwarebytes for Windows installation completes, the program opens to the Welcome to Malwarebytes screen.
  4. Click on the Get started button.
  5. Click Scan to start a Threat Scan.
  6. Click Quarantine to remove the found threats.
  7. Reboot the system if prompted to complete the removal process.

Malwarebytes removal log

A Malwarebytes log of removal will look similar to this:

Malwarebytes
www.malwarebytes.com

-Log Details- Scan Date: 3/21/19 Scan Time: 9:11 AM Log File: f791858c-4bb0-11e9-a21b-00ffdcc6fdfc.json

-Software Information- Version: 3.7.1.2839 Components Version: 1.0.538 Update Package Version: 1.0.9778 License: Premium

-System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username}

-Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 235498 Threats Detected: 186 Threats Quarantined: 186 Time Elapsed: 5 min, 53 sec

-Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect

-Scan Details- Process: 2 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\oose.exe, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\SafeEraseAgent.exe, Quarantined, [2618], [653436],1.0.9778

Module: 6 PUP.Optional.OOSafeErase, C:\PROGRAM FILES\OO SOFTWARE\SAFEERASE\OOSESH.DLL, Quarantined, [2618], [653443],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\oose.exe, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ooseeal.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ooseexttl.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ooseshrs.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\SafeEraseAgent.exe, Quarantined, [2618], [653436],1.0.9778

Registry Key: 23 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}, Quarantined, [2618], [653442],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}, Quarantined, [2618], [653442],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}, Quarantined, [2618], [653442],1.0.9778 PUP.Optional.OOSafeErase, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}, Quarantined, [2618], [653442],1.0.9778 PUP.Optional.OOSafeErase, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}, Quarantined, [2618], [653442],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\DESKTOP\NAMESPACE\{645FF040-5081-101B-9F08-00AA002F954E}, Quarantined, [2618], [653442],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\DESKTOP\NAMESPACE\{645FF040-5081-101B-9F08-00AA002F954E}, Quarantined, [2618], [653442],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\SHELL\SAFEERASE, Quarantined, [2618], [653442],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\.oosedl, Quarantined, [2618], [653441],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{5CA19CB7-A82A-463B-AB51-0590C1D93A4A}, Quarantined, [2618], [653469],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\O&O\O&O SafeErase, Quarantined, [2618], [653470],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\DRIVE\SHELLEX\CONTEXTMENUHANDLERS\SAFEERASE, Quarantined, [2618], [653452],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\CLSID\{E8D43C7E-EFA1-41A2-9AD9-0CFECD1678B7}, Quarantined, [2618], [653443],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\SafeEraseShellExt.SafeEraseObj, Quarantined, [2618], [653443],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\SafeEraseShellExt.SafeEraseObj.1, Quarantined, [2618], [653443],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\TYPELIB\{AC75AC33-B924-47B1-83A0-690862F36658}, Quarantined, [2618], [653443],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{AC75AC33-B924-47B1-83A0-690862F36658}, Quarantined, [2618], [653443],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{AC75AC33-B924-47B1-83A0-690862F36658}, Quarantined, [2618], [653443],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\CLSID\{E8D43C7E-EFA1-41A2-9AD9-0CFECD1678B7}\INPROCSERVER32, Quarantined, [2618], [653443],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\FOLDER\SHELLEX\CONTEXTMENUHANDLERS\SAFEERASE, Quarantined, [2618], [653456],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\SAFEERASE, Quarantined, [2618], [653458],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\WOW6432NODE\O&O\O&O Safeerase, Quarantined, [2618], [653470],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\OO SafeEraseAgent, Quarantined, [2618], [653436],1.0.9778

Registry Value: 7 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\SHELL\SAFEERASE|, Quarantined, [2618], [653442],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{5CA19CB7-A82A-463B-AB51-0590C1D93A4A}|DISPLAYNAME, Quarantined, [2618], [653469],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\DRIVE\SHELLEX\CONTEXTMENUHANDLERS\SAFEERASE|, Quarantined, [2618], [653452],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\CLSID\{E8D43C7E-EFA1-41A2-9AD9-0CFECD1678B7}\INPROCSERVER32|, Quarantined, [2618], [653443],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\SHELL EXTENSIONS\APPROVED|{E8D43C7E-EFA1-41A2-9AD9-0CFECD1678B7}, Quarantined, [2618], [653443],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\FOLDER\SHELLEX\CONTEXTMENUHANDLERS\SAFEERASE|, Quarantined, [2618], [653456],1.0.9778 PUP.Optional.OOSafeErase, HKLM\SOFTWARE\CLASSES\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\SAFEERASE|, Quarantined, [2618], [653458],1.0.9778

Registry Data: 0 (No malicious items detected)

Data Stream: 0 (No malicious items detected)

Folder: 10 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x64, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x86, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\en, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\PROGRAM FILES\OO SOFTWARE\SAFEERASE, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Users\{username}\AppData\Local\O&O_Software_GmbH\oose.exe_Url_onjuwq2xzbw12vmftc0qe1nx4lric2zv\14.0.374.0, Quarantined, [2618], [653440],1.0.9778 PUP.Optional.OOSafeErase, C:\USERS\{username}\APPDATA\LOCAL\O&O_Software_GmbH\oose.exe_Url_onjuwq2xzbw12vmftc0qe1nx4lric2zv, Quarantined, [2618], [653440],1.0.9778

File: 138 PUP.Optional.OOSafeErase, C:\USERS\PUBLIC\DESKTOP\O&O SafeErase.lnk, Quarantined, [2618], [653439],1.0.9778 PUP.Optional.OOSafeErase, C:\PROGRAM FILES\OO SOFTWARE\SAFEERASE\OOSESH.DLL, Quarantined, [2618], [653443],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\en\FunctionCore.resources.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\en\oose.resources.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\en\OOSE4ReportConverter.resources.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\en\oosefunction.resources.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x64\ooabout.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x64\oorwiz.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x64\ooseabrs.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x64\oosebase.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x64\oosers.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x64\ooserwrs.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x64\oosesurs.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x64\oosewiz.exe, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x64\oosewzrs.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x64\oosu.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x86\ooabout.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x86\oorwiz.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x86\ooseabrs.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x86\oosebase.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x86\oosers.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x86\ooserwrs.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x86\oosesurs.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x86\oosewiz.exe, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x86\oosewzrs.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE3\x86\oosu.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\ReportImage.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\AnalysisIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\CDIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\Close.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\DelBrowserDataIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\DelDrivesIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\DelFilesIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\DelFreeSpaceIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\DelWinProgDataIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\ErrorIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\ErrorIconBig.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\FloppyIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\HDDIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\HelpIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\Maximize.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\Minimize.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\ok.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\OkIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\OkIconBig.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\PartitionIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\ProgressSpriteSheet.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\RefreshIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\ReportIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\Restore.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\SettingsIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\*****.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\SolidEraseIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\Splash.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\SSDIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\switchBG.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\UpdateAboutIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\USBIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\WarningIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\WarningIconBig.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\144dpi\WarningIconDrives.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\ReportImage.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\AnalysisIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\CDIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\Close.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\DelBrowserDataIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\DelDrivesIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\DelFilesIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\DelFreeSpaceIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\DelWinProgDataIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\ErrorIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\ErrorIconBig.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\FloppyIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\HDDIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\HelpIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\Maximize.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\Minimize.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\ok.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\OkIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\OkIconBig.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\PartitionIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\ProgressSpriteSheet.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\RefreshIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\ReportIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\Restore.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\SettingsIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\*****.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\SolidEraseIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\Splash.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\SSDIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\switchBG.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\UpdateAboutIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\USBIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\WarningIcon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\WarningIconBig.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\96dpi\WarningIconDrives.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Resources\OOSE_icon.png, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\FunctionCore.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Readme.txt, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ClosedXML.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ClosedXML.Report.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ClosedXML.xml, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\DocumentFormat.OpenXML.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\DocumentFormat.OpenXML.xml, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Esent.Interop.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Esent.Interop.xml, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\FastMember.Signed.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Microsoft.Win32.TaskScheduler.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\Microsoft.Win32.TaskScheduler.xml, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ooliveupdate.exe, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\oorwiz4.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\oorwiz4r.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\oose.exe, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\oose.exe.config, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\oose.exe.manifest, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\oose3.reg, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE4reportconverter.exe, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSE4reportconverter.exe.config, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSEA.exe, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\oosea.exe.config, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\OOSEA.exe.manifest, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ooseeal.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ooseexttl.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\oosefunction.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ooserwrs.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ooseshrs.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ootmapi.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\ReportTemplate.xlsx, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\SafeEraseAgent.exe, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\SafeEraseAgent.exe.config, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\SQLite.Interop.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\SxsExp32.exe, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\SxsExp64.exe, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\System.Data.SQLite.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\System.Data.SQLite.xml, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\System.Linq.Dynamic.Core.dll, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Program Files\OO Software\SafeErase\System.Linq.Dynamic.Core.xml, Quarantined, [2618], [653436],1.0.9778 PUP.Optional.OOSafeErase, C:\Users\{username}\AppData\Local\O&O_Software_GmbH\oose.exe_Url_onjuwq2xzbw12vmftc0qe1nx4lric2zv\14.0.374.0\user.config, Quarantined, [2618], [653440],1.0.9778

Physical Sector: 0 (No malicious items detected)

WMI: 0 (No malicious items detected)

(end)

Add an exclusion

Should users wish to keep this program and exclude it from being detected in future scans, they can add the program to the exclusions list. Here’s how to do it.

  • Open Malwarebytes for Windows.
  • Click the Detection History
  • Click the Allow List
  • To add an item to the Allow List, click Add.
  • Select the exclusion type Allow a file or folder and use the Select a folder button to select the main folder for the software that you wish to keep.
  • Repeat this for any secondary files or folder(s) that belong to the software.
If you want to allow the program to connect to the Internet, for example to fetch updates, also add an exclusion of the type Allow an application to connect to the internet and use the Browse button to select the file you wish to grant access.

Traces/IOCs

You may see these entries in FRST logs:

(O&O Software GmbH -> ) C:\Program Files\OO Software\SafeErase\SafeEraseAgent.exe
(O&O Software GmbH -> O&O Software GmbH) C:\Program Files\OO Software\SafeErase\oose.exe
R2 OO SafeEraseAgent; C:\Program Files\OO Software\SafeErase\SafeEraseAgent.exe [51488 2019-03-07] (O&O Software GmbH -> )
C:\Users\{username}\Documents\OO Software
C:\Users\{username}\AppData\Local\O&O_Software_GmbH
C:\Users\Public\Desktop\O&O SafeErase.lnk
C:\ProgramData\OO Software
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\O&O Software
C:\Program Files\OO Software

O&O SafeErase Professional (HKLM\...\{5CA19CB7-A82A-463B-AB51-0590C1D93A4A}) (Version: 14.0.374 - O&O Software GmbH) ContextMenuHandlers1: [SafeErase] -> {E8D43C7E-EFA1-41A2-9AD9-0CFECD1678B7} => C:\Program Files\OO Software\SafeErase\oosesh.dll [2019-02-08] (O&O Software GmbH -> O&O Software GmbH) ContextMenuHandlers2: [SafeErase] -> {E8D43C7E-EFA1-41A2-9AD9-0CFECD1678B7} => C:\Program Files\OO Software\SafeErase\oosesh.dll [2019-02-08] (O&O Software GmbH -> O&O Software GmbH) ContextMenuHandlers6: [SafeErase] -> {E8D43C7E-EFA1-41A2-9AD9-0CFECD1678B7} => C:\Program Files\OO Software\SafeErase\oosesh.dll [2019-02-08] (O&O Software GmbH -> O&O Software GmbH)

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