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Western Digital confirms breach, affects My Cloud and SanDisk users

Western Digital, a big brand in digital storage, says it has suffered a “network security incident—potentially ransomware—which resulted in a breach and some system disruptions in its business operations.

The company identified the incident on March 26 and said an unnamed third party unlawfully accessed several computer systems to steal data. The investigation is ongoing and Western Digital has yet to learn how much was taken. 

Since the incident, Western Digital’s consumer cloud and backup service My Cloud has experienced outages, preventing customers from accessing their files. My Cloud Home, My Cloud Home Duo, My Cloud OS5, SanDisk ibi, and SanDisk Ixpand Wireless Charger all experienced service interruptions. 

Westen Digital said in its press release:

“The Company is implementing proactive measures to secure its business operations including taking systems and services offline and will continue taking additional steps as appropriate. As part of its remediation efforts, Western Digital is actively working to restore impacted infrastructure and services. Based on the investigation to date, the Company believes the unauthorized party obtained certain data from its systems and is working to understand the nature and scope of that data.”

Western Digital is a billion-dollar company, making it a target for criminals aiming to cash in. In the first quarter of 2023 alone, it received a revenue of $3.1B.

We’ll update this story as we learn more.

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Jovi Umawing

Knows a bit about everything and a lot about several somethings. Writes about those somethings, usually in long-form.